Ambiance has elected to focus on gurney transports as these types of transports are materially more difficult to perform at high standards than ambulatory and wheelchair transports. While we know most brokers are seeking companies that are predominantly ambulatory/wheelchair with some gurney, we believe focusing on being LA County’s best and most compliant gurney provider is best for our patients’ safety and service.
For gurney transports we guarantee 100% of our transports meet LA City requirements as all our vehicles, drivers and attendants are LA City permitted. Ambiance:
One of the most difficult elements of Non-emergency transportation is handling hospital discharges. Unlike appointments (e.g. dialysis and doctor appointments) which are known well in advance, hospital discharges are almost always day of requested within hours of need and daily demand is difficult to predict. Ambiance has decided to focus on these types of transports and has set up our operations to excel in this area:
The complexity and security associated with hospitals requires additional in/out time as compared to appointments and the inability to schedule in advance generates additional “idle time”. As such, Ambiance charges a premium for hospital discharges. This premium is often more than worth it when brokers receive praise for Ambiance's reliable, responsive, & quality transportation.
Many dialysis patients in need of gurney transportation can be transported by NEMT gurney providers, especially operators employing well qualified personnel and quality equipment. If established thoughtfully and executed professionally, transportation can be a critical element of the dialysis continuum of care.
We work with and across our clients to build routes that minimize travel distances to (i) mitigate LA traffic impacts to improve on-time performance, (ii) reduce wear and tear on our fleet, (iii) allow Ambiance to support the pre-6AM chair times that are difficult to fill and (iv) reduce the potential for accidents.
We believe consistent and on-time dialysis appointments reduce acute care admittances and we focus intensely on this. We also use our technology to confirm appointments the day before and to notify patients when our teams are 15 minutes out so that we all are aligned on getting the patient into their chair on time and unstressed.
If you have dialysis gurney patients in need of reliable and safe transportation, particularly populations where we can structure routes, please inquire by calling us.